TERMS OF USE
Effective Date: September 10, 2026
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO ACCESS OR USE OUR WEBSITE.
1. GENERAL & ACCEPTANCE OF TERMS
This website, located at tandemhospitalitygroup.com and hotelmargot.com (collectively, the “Website”), is owned, operated, and managed by Hotel Margot and Tandem Hospitality Group (“we,” “us,” or “our”).
Acceptance of Terms: By accessing, browsing, or using this Website, or by booking a reservation or purchasing services through this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and all applicable laws and regulations governing the Website.
Amendment of Terms: We reserve the right to modify, amend, or update these Terms of Use at any time without prior notice. Any changes will become effective immediately upon being posted on the Website. Your continued use of the Website following the posting of updated Terms of Use constitutes your acceptance of those changes.
Additional Terms: Certain services, promotions, or features offered through the Website or at Hotel Margot (such as reservation booking engine policies, special event registrations, or mobile guest communications) may be subject to additional posted guidelines, rules, or terms. All such additional terms are hereby incorporated by reference into these Terms of Use.
2. PRIVACY & COOKIE POLICIES
Your privacy is important to us. In connection with your access to and use of the Website, you expressly agree to the terms set forth in our Privacy Policy and Cookie Policy (as detailed within Section 4 of our Privacy Policy). The Privacy Policy explains how we collect, process, store, and protect your personal information, including specific protections for mobile phone numbers and SMS opt-in consent. By agreeing to these Terms of Use, you consent to our collection and use of information as outlined in our Privacy Policy.
3. INTELLECTUAL PROPERTY & WEBSITE CONTENT
Ownership: All content, software, graphics, text, logos, trademarks, service marks, photographs, designs, audio, video, and other materials contained on or forming part of this Website (collectively, the "Content") are legally protected by copyright, trademark, trade dress, patent, and other intellectual property rights under United States and international laws. All Content is owned or licensed by Hotel Margot, Tandem Hospitality Group, or third parties who have authorized its use.
Limited License & Restrictions: You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Website for personal, non-commercial use only. Except as explicitly permitted in writing by us, you agree not to:
Reproduce, distribute, modify, create derivative works from, display, perform, publish, license, sell, or exploit any Content for commercial purposes.
Download, scrape, or extract data from the Website using automated means (including bots, spiders, or crawlers).
Remove or alter any copyright, trademark, or other proprietary rights notices appearing on the Content.
Feedback & User Submissions: If you submit comments, suggestions, reviews, bug reports, or feedback regarding the Website or Hotel Margot (“Feedback”), you hereby grant us a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and exploit such Feedback for any purpose without obligation or compensation to you.
4. RESERVATIONS & HOTEL POLICIES
Accuracy of Booking Information: You represent and warrant that you are at least 18 years of age (or the minimum legal age required to enter into a contract) and possess the legal authority to make travel reservations for yourself or for another person for whom you are legally authorized to act. You agree that all information provided by you in connection with a reservation is accurate, complete, and current.
Reservation Terms: All bookings made through the Website are subject to hotel availability, rate rules, minimum stay requirements, deposit requirements, and cancellation policies presented at the time of booking.
Prohibited Bookings: Speculative, false, fraudulent, or speculative reservations made in anticipation of demand are strictly prohibited. We reserve the right to cancel or modify reservations that appear to contain errors or fraud, or that were made in violation of these Terms of Use.
5. PROHIBITED USES & CODE OF CONDUCT
When accessing or using the Website, you agree that you will not:
Use the Website for any unlawful purpose or in violation of any local, state, national, or international law.
Attempt to gain unauthorized access to any portion of the Website, server, computer system, or network connected to the Website.
Interfere with or disrupt the operation, security, or proper functioning of the Website.
Upload, post, or transmit any material that contains computer viruses, malware, or destructive code.
Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
6. THIRD-PARTY LINKS & SERVICES
The Website may contain links or connections to third-party websites, booking engines, services, or social media platforms that are not owned or controlled by Hotel Margot or Tandem Hospitality Group (e.g., third-party reservation systems, payment processors, or external review platforms). We do not endorse or assume responsibility for the content, privacy practices, terms, or security of any third-party sites. Accessing third-party sites is done entirely at your own risk.
7. DISCLAIMER OF WARRANTIES
THE WEBSITE AND ALL CONTENT, SERVICES, AND FEATURES PROVIDED ON OR THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, HOTEL MARGOT AND TANDEM HOSPITALITY GROUP DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
8. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOTEL MARGOT, TANDEM HOSPITALITY GROUP, THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, SERVICES, OR CONTENT, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF, NOTWITHSTANDING THE FOREGOING, WE ARE FOUND LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF YOUR USE OF THE WEBSITE, OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR SERVICES IN QUESTION OR ONE HUNDRED U.S. DOLLARS ($100.00 USD), WHICHEVER IS LESS.
9. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Hotel Margot, Tandem Hospitality Group, and their respective officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms of Use or your improper use of the Website.
10. GOVERNING LAW & JURISDICTION
These Terms of Use and any disputes arising out of or related to your use of the Website shall be governed by and construed in accordance with the laws of the United States and the State in which Hotel Margot operates, without regard to its conflict of law principles. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located within that jurisdiction for the resolution of any legal proceedings.
11. TERMINATION
We reserve the right, in our sole discretion and without prior notice, to terminate or suspend your access to all or part of the Website, or to remove any content submitted by users who are found to violate these Terms of Use or engage in abusive or illegal conduct.
12. CONTACT INFORMATION
If you have any questions, comments, or concerns regarding these Terms of Use or the Website, please contact us at:
Hotel Margot
Attn: Marketing & Guest Relations
200 N Palafox St., Pensacola, FL
Email: reservations@hotelmargot.com
Website: tandemhospitalitygroup.com